Back to results
Customer service management
Time isn’t just money. It’s also customer goodwill. No one wants to be on hold for an hour.
Our business process solutions make life easier for your staff and customers. Imagine happier customers.Quality customer experience
Start by freeing frontline staff from routine processes to focus on personalised customer experiences
Discover a smarter workplace with our business process solutions
Better processes and automation boost collaboration across your business, and your customers benefit from a first class experience.
Request a consultationFeatures and benefits
- Customise to suit your unique business needs and scale as you grow
- Easy to implement and easy to use software
- Secure and reliable integration with existing enterprise technologies and platforms
- Mobile access for remote workers, field sales and distributed office locations
- Improve customer satisfaction with faster processing, easier access to information and convenient service
- Save time on manual tracking and processing to spend on generating ideas and value
- Generate more business with speedy automation that allows you to process more information, faster
News & Events
Keep up to date
- 14Nov
Ricoh IM C320F Wins a 2025 Pick Award from Keypoint Intelligence
- 31Oct
Ricoh publishes Ricoh Group Integrated Report 2024 and Ricoh Group Environmental Report 2024
- 18Oct
Ricoh joins the Japan Center for Engagement and Remedy on Business and Human Rights as a regular member
- 10Oct
Ricoh Recognised as a Leader in Print Security by Quocirca for 2024