1. Home
  2. Ricoh E-Invoicing Solution
As of August 2024, e-invoicing was made mandatory for businesses with an annual turnover exceeding RM100 million. Under the continuous transaction control (CTC) model, businesses must validate e-invoices with Malaysia’s tax authority and report specific transactions. By 2025, this mandate will expand to all commercial entities in Malaysia.

E-Invoice Impacts

This switch to e-invoicing has significant and far-ranging implications across all departments within the company.
Finance Department icon

Finance Department

  • Manage all invoices for suppliers, customers, and stakeholders.
  • Issue credit/debit notes with strict rules against backdating or extensive amendments.

 

Purchasing Department icon

Purchasing Department

  • Handle supplier payments, refund notes for defective items, financial document processing and self-billed invoices for foreign purchases.

 

HR Department icon

HR Department

  • Manage payroll claims and compile invoices for reimbursements.
IT Department icon

IT Department

  • Oversee IT hardware procurement, solution licences, exchange rates, and payments to system integrators.

 

Sales Department icon

Sales Department

  • Process fuel, entertainment, and sales allowance claims.
Ricoh Malayasia E-invoicing feature comparison table

Standard E-Invoicing
Solutions Aren’t Enough

Most e-invoicing solutions in the market are ‘Standard Configurations’, having been designed only to meet LHDN's minimum requirements. These systems transmit data for validation and return the results—but what happens when issues arise?

Limitations

  • Error Identification
    Does the system pinpoint errors within the fields?
  • Error Resolution
    Without automated identification, will your finance team need to manually check?
  • Scalability
    Handling errors manually for one transaction may seem feasible, but what about 1,000?
  • Resource Strain
    How many more employees will be required to manage such a process?

Questions To Ask BEFORE Choosing A Solution

  • Cost: How much will it cost to adapt existing systems?
  • Resources: Will additional staff or training be needed?
  • Compliance: Is there a clear framework to follow?
  • Data Collection: How do I ensure all mandatory fields are collected?
  • Evolving Requirements: How often will LHDN enhance their policy and requirements, and what are the costs of staying compliant?

Why Choose Ricoh’s
E-Invoicing Over Standard
Solutions?

Ricoh’s solutions go beyond standard configurations to provide true efficiency and value:

  • Plans Designed to Fit Your Needs
  • Ricoh Cares (SME Plan): Tailored for small and medium enterprises.
  • Ricoh Intelligence (Premium Plan): Comprehensive features for larger businesses.

Ricoh Ensures

  • Automated error detection across all 55 fields.
  • Highlighted resolutions for seamless correction.
  • Scalable handling for high transaction volumes without additional staffing.
  • Enhanced compliance with evolving LHDN requirements.
  • Error detection, scalability, compliance updates.
  • Automated processes, reduced manual workload, future-proof compliance.

*denotes required field