Tungsten TotalAgility®
Power an enhanced customer journey through digital transformation.
Tungsten TotalAgility® dramatically simplifies the First Mile™ of information-intensive customer interactions. Significantly increase responsiveness to customers and improve service levels while simultaneously reducing operating costs. The result is a significant competitive advantage—and a way to better manage and grow your business.
Empower your customers with digital transformation
Tungsten TotalAgility® platform for smart process applications
Build a strong foundation for transforming critical processes by combining multichannel capture, process management, information integration, customer communications, mobility, e-signature, and process intelligence and analytics capabilities in a single, scalable platform.
Request a consultation- Information capture
Capture, digitalise and transform all types of documents - Financial process automation
Reshape the accounts payable and invoice processing experience - Customer onboarding
Digitally transform your customer and constituent onboarding processes - Robotic process automation
Liberate your workforce from manual and repetitive data-intensive tasks
News & Events
Keep up to date
- 04Dec
Ricoh selected amongst the Financial Times “Best Employers Asia- Pacific 2025”
- 27Nov
Ricoh received top five-star rating in the SDGs Management edition of Nikkei Sustainable Comprehensive Survey 2024
- 14Nov
Ricoh IM C320F Wins a 2025 Pick Award from Keypoint Intelligence
- 31Oct
Ricoh publishes Ricoh Group Integrated Report 2024 and Ricoh Group Environmental Report 2024