Ricoh Asia Pacific is a 2020 Sitecore Experience Award Honorable Mention in Most Sophisticated Implementation category

Singapore (Sept. 15, 2020) – Ricoh Asia Pacific today announced it has been named as a Sitecore Experience Award (SEA) Honorable Mention in the “Most Sophisticated Implementation” category for its work with SmartOSC. The company was among over 100 organizations that submitted entries for the SEA, and is recognized with an entry for building customer-centric digital experience with multi-regional rollouts.

The Sitecore Experience Awards 2020 recognize brands that have built truly customer-centric digital experiences with Sitecore^® technology. The SEAs are awarded to Sitecore customers (and their partners) whose entries clearly demonstrate that their Sitecore solution delivers an outstanding experience for all users from partner developers and internal customer marketers to business and IT users and end-user customers.

"The greatest challenge for Ricoh Asia Pacific was providing a central governance on Ricoh products and solutions while allowing each operating company to customise the marketing content with reference to their local market. Ricoh project team and SmartOSC worked together closely to deliver the results that we see today, exemplifying Ricoh’s core belief that change is driven by imaginative thinking,” commented by Yuji Hiruma, Director and Senior General Manager of Ricoh Asia Pacific.

“Showcasing the complex capabilities and scalability that Sitecore enables for organizations and brands, we’re proud to recognize some of the most sophisticated implementations we’ve seen from customers and partners at the 2020 Sitecore Experience Awards,” said Paige O’Neill, CMO, Sitecore. “Helping organizations make data-informed marketing decisions, utilize content more effectively across channels and regions, and deliver more personalized experiences is at the heart Sitecore’s integrated platform. We have seen exceptional customer work this year, unlocking new levels of audience engagement and shortened time-to-market for content creation to provide superior digital experiences that drive ROI and deliver business value.”

SEA 2020 Honorable Mentions were selected as they demonstrated to the judges that they used Sitecore solutions to make notable impact in terms of experience or content management.

Through the rigorous selection process, each entry was judged by a panel of Sitecore leadership from that entry’s region. There are five regions that evaluated and approved all regional selections based on specific selection and scoring criteria.

About Ricoh

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD).

For further information, please visit http://www.ricoh.com

About Sitecore

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.