Ricoh E-Invoicing Solution

As of August 2024, e-invoicing was made mandatory for businesses with an annual turnover exceeding RM100 million. Under the continuous transaction control (CTC) model, businesses must validate e-invoices with Malaysia’s tax authority and report specific transactions. By 2025, this mandate will expand to all commercial entities in Malaysia.

E-Invoice Impacts

This switch to e-invoicing has significant and far-ranging implications across all departments within the company.

Finance Department

Manage all invoices for suppliers, customers, and stakeholders.
Issue credit/debit notes with strict rules against backdating or extensive amendments.

Purchasing Department

Handle supplier payments, refund notes for defective items, financial document processing and self-billed invoices for foreign purchases.

HR Department

Manage payroll claims and compile invoices for reimbursements.

IT Department

Oversee IT hardware procurement, solution licences, exchange rates, and payments to system integrators.

Sales Department

Process fuel, entertainment, and sales allowance claims.

Ricoh Malayasia E-invoicing feature comparison table

Standard E-Invoicing
Solutions Aren’t Enough

Most e-invoicing solutions in the market are ‘Standard Configurations’, having been designed only to meet LHDN's minimum requirements. These systems transmit data for validation and return the results—but what happens when issues arise?

Limitations

Error Identification
Does the system pinpoint errors within the fields?
Error Resolution
Without automated identification, will your finance team need to manually check?
Scalability
Handling errors manually for one transaction may seem feasible, but what about 1,000?
Resource Strain
How many more employees will be required to manage such a process?

Questions To Ask BEFORE Choosing A Solution

Cost: How much will it cost to adapt existing systems?
Resources: Will additional staff or training be needed?
Compliance: Is there a clear framework to follow?
Data Collection: How do I ensure all mandatory fields are collected?
Evolving Requirements: How often will LHDN enhance their policy and requirements, and what are the costs of staying compliant?

Why Choose Ricoh's e-Invoicing Over Standard Solutions?

Ricoh's solution go beyond standard configurations to provide the efficiency and value with plans designed to fit your needs:

Ricoh Cares (SME Plan): Tailored for small and medium enterprise
Ricoh Intelligence (Premium Plan): Comprehensive features for larger businesses.

Ricoh Ensures

Automated error detection across all 55 fields.
Highlighted resolutions for seamless correction.
Scalable handling for high transaction volumes without additional staffing.
Enhanced compliance with evolving LHDN requirements.
Error detection, scalability, compliance updates.
Automated processes, reduced manual workload, future-proof compliance

Stay ahead of the curve with global e-invoicing compliance

RICOH Malaysia is a certified PEPPOL service provider, enabling seamless e-document exchange across more than 40 countries. By adopting this international standard, your business can simplify invoicing processes, ensure regulatory compliance, and unlock significant cost savings. With our expertise, you'll be well-positioned to thrive in an increasingly digital and connected global economy.